Provided electric rates below the national average in all customer classes and all service areas for the seventh consecutive year.
Duke Energy and its Foundation provided more than $8 million to COVID-19 relief efforts, and more than $2 million was provided by the Duke Energy Foundation to social justice and racial equity organizations.
Our employees and retirees volunteered over 70,000 hours, mostly through virtual events.
Our economic development team helped attract nearly 18,000 new jobs and $9.1 billion in capital investment to our service territories.
Quickly put protocols in place to protect our employees and customers and moved approximately 18,000 employees to remote work.
Remained one of the electric utility industry’s top leaders in safety performance with a total incident case rate of 0.33.
Named one of America’s Best Employers for Diversity and one of America’s Best Employers for Women in 2020 by Forbes magazine.
Conducted more than 500 Pathways to Inclusion sessions for employees to share ways to make our workplace more inclusive.
Received a perfect score for the fourth year in a row on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index, earning inclusion on the organization’s list of Best Places to Work for LGBTQ Equality.
Challenges & Opportunities
Continue to engage with stakeholders to achieve positive outcomes on matters important to our communities.
Respond to the accelerating pace of industry transformation and use data, technology and insights to be more efficient and bring customers better value.
Foster a high-performance and inclusive culture built on strong leadership, safety, diversity and engaged employees.
Ensure transfer of knowledge from our workers nearing retirement to other employees.