Cybersecurity continues to be a growing national topic. From threats to the financial, utilities and telecommunications sectors to concerns of election meddling and ongoing email phishing campaigns to expose personal information.
Threats continue to grow and bad actors continue to become more sophisticated as they target their audiences.
As Duke Energy uses more digital capabilities, modernizes the energy grid and introduces new applications, including the customer app, the company is staying ahead to protect the grid, our generating assets and customer, employee and shareholder information. As the largest operator of the energy grid, using a multilayered approach with many safeguards for cybersecurity is a top priority for Duke Energy.
Duke Energy continues to modernize its cyber protection processes. The company is implementing security measures for operational technology, such as substations, power plants and new grid mechanisms.
Duke Energy also has a dedicated team focused on educating employees and increasing awareness of threats – from routine test phishing emails and annual trainings to seminars and video resources.
The company maintains an incident response team of highly-skilled cybersecurity professionals who identify, mitigate and engage organizations across the company, as well as local, state and federal agencies to respond to issues. And, to ensure we are adequately prepared to respond, the company conducts drills to test emergency response plans and ensure employees understand their role in case an event occurs.
In an effort to protect its systems and engage stakeholders, Duke Energy routinely shares information, lessons learned and best practices with industry partners, peer utilities and government agencies, including the Department of Homeland Security and the Federal Bureau of Investigation.