As customer expectations change, Duke Energy is working to better serve our customers.
Duke Energy’s Referral Network launched its Find It Duke campaign to help customers find professionals for home improvement services such as attic insulation and HVAC and water heating repair and replacement. Contractors in the network can assist customers in qualifying for up to $1,450 in rebates for upgrades.
At the new Find It Duke website, customers can track the status of an existing rebate application, use a cost estimator tool to estimate savings, find special discounts on energy-efficient products and services and get tips on saving energy.
The program has doubled the number of referrals each year since 2016 with more than 21,000 referrals generated in 2018 in the Carolinas. The program expanded to Kentucky, Indiana and Ohio in 2018.
In addition to new programs, Duke Energy customers continue to benefit from established programs. Since 2009, the company has delivered more than 90 million energy-efficient lighting products to residential customers at deeply discounted prices. Newly expanded options for lamps and fixtures provide even more energy-efficient solutions for customers.
LEDs use up to 66 percent less energy and last 24 times longer than traditional bulbs, leading to savings on customers’ bills. Eligible customers can receive lighting options at participating retailers, accessing company-offered programs and by visiting the online store.
The company continues to expand its portfolio of energy efficiency programs to help the environment and customers get the most value for their money.