2018 Highlights

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  • As of year-end 2018, customer energy consumption and peak demand were reduced by more than 16,700 gigawatt-hours and 5,900 megawatts, respectively.
  • Customers benefited from electric rates below the national average in all customer classes and all service areas for the fifth consecutive year.
  • Installed 1.6 million smart meters in 2018. To date, more than 62 percent of our customers now have smart meters. Smart meters provide real-time information that enables customers to make better decisions about their energy usage.
  • During 2018, the Duke Energy Foundation contributed $31.6 million to our communities, and our employees and retirees volunteered 126,000 hours.
  • Developed a human rights policy to clearly articulate and demonstrate our respect for international human rights principles.

Challenges & Opportunities

  • Respond to the accelerating pace of industry transformation and use data, technology and insights to bring customers better value.
  • Continue our investments to create a smarter, greener energy grid that is also more resilient and better prepared for severe weather events.
  • Continue to engage with stakeholders to identify positive outcomes to issues important to our communities.