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2016 SUSTAINABILITY REPORT
SUSTAINABILITY REPORT
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2016 Sustainability Report
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SUSTAINABILITY
2016 ANNUAL REPORT
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In this section
2016 Sustainability Report
INTRODUCTION
OUR PLAN & GOALS
CUSTOMERS
GROWTH
OPERATIONS
EMPLOYEES
Customers
Working with Stakeholders on Future Generation Plans
A Smarter, Stronger Grid: Benefiting Customers
Electric Grid: Maintaining Security for Our Customers
Duke Energy’s Electric Rates: Below U.S. Average
2016 Charitable Giving
Crowdsourcing Helps Teachers Make a Difference
Saving Energy & Money: It’s Easy
Diverse Supplier Spending
Meter Recycling Helps People & the Environment
Satisfaction Scores Rise; Still Room for Improvement
Meeting Customer Expectations for Timely Communications
Diverse Supplier Spending
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