A Better Grid For Tomorrow
Duke Energy has invested more than $1 billion in digital grid technologies to improve our ability to meet customer electricity demand.
While upgraded meters get a lot of attention, grid modernization also includes technologies such as automated regulators and circuit breakers to bolster performance and reliability. These and other devices create a communications network across the grid that gives our operators more precise data – and delivers better service to our customers, such as fewer outages and improved outage response time.
In 2008, Duke Energy Ohio received regulatory approval to begin installing smart meters that eliminate the need for manual meter reading. In 2013, the company installed our 1 millionth upgraded meter in the state. Combined with other system enhancements, customers have avoided more than about 9 million outage minutes since the program began and now have tools they can use to better manage their energy usage.
In other areas including the Carolinas, many of our customers already have meters that can be read remotely and system modernization is playing a significant role in helping us manage demands on the grid, particularly during extreme weather events.
A modernized grid is also better prepared for the growth of distributed forms of generation such as solar and wind, whose output can fluctuate based on the time of day and weather.
As we modernize our grid to better serve customers, we continually assess and improve our practices to keep pace with data privacy and cybersecurity threats. It is imperative we maintain the trust of those we serve. That is why we keep all of our customer information confidential.
Duke Energy will continue to research and implement new grid technologies that can improve the grid for generations to come. It all goes back to ensuring the company delivers the most value to our customers for the technology investments we make.