Section 1
Innovative Products & Services
Jessica Bishop is accountable
“We’re making sure our customers’ electric vehicles will be plugging into a power grid that remains affordable, reliable and safe.”
Jessica Bishop
I’m Accountable
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I’m Accountable
Jessica Bishop
Director, Electric Vehicle Program Development

I’m accountable for the plug-in electric vehicle (PEV) readiness program at Duke Energy. My organization oversees efforts to prepare for widespread customer adoption of electric vehicles. These efforts include pilot programs with our customers, as well as internal studies to determine potential impacts on the power grid.

Through our pilot programs, the company is learning about the technical aspects of PEV charging stations, and what we can expect from the charging behaviors of customers. As part of our Carolinas-based pilot, Charge|Carolinas, we are installing 150 “intelligent” charging stations in customers’ homes at little or no cost to them. These stations will enable us to wirelessly access a wealth of charging data, including power usage, the time of day customers charge their vehicles and charging frequency.

Our Project Plug-IN pilot in Indiana includes the installation of charging stations in both residential and commercial locations — a total of 125 are planned.

With these two pilots, we believe we will own the largest number of charging stations of any North American electric utility. From the knowledge we gain, Duke Energy can better meet our customers’ needs and expectations.

Ideally, PEVs are charged overnight, when demand for electricity is low. If we can provide the right programs to encourage customers to charge during off-peak hours, we’ll be better able to manage this new load using our existing power plants. As our CEO Jim Rogers likes to say, “The cleanest, most cost-effective power plant is the one we don’t have to build.”

The environment will also benefit as PEVs are more widely adopted, due to decreased emissions. Even in regions where most electricity is produced by coal, PEVs reduce greenhouse gases by 25 to 30 percent over conventional vehicles (source: And considering today’s high gasoline prices, our customers will save at the gas pump and help reduce U.S. dependence on foreign oil.

As PEVs become a practical transportation option, I’m committed to making sure they will be plugging into a power grid that remains affordable, reliable and safe.

To learn more about the benefits of PEVs, visit

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  • Keep rates below the national average as we continue to invest in modernizing our system
  • Grow our renewable energy portfolio, despite rising competition from lower natural gas prices
  • Help customers save power and money through energy efficiency offerings that also benefit the environment
  • Continue to be a leader in building a digital grid network
  • Prepare for widespread customer adoption of plug-in electric vehicles
2011 and Early 2012 Highlights
  • Obtained regulatory approval of rate increases in the Carolinas that balance our customers’ economic challenges with our need to recover our investments
  • Obtained regulatory approval of a new Electric Security Plan in Ohio that enables customers to take advantage of today’s low market rates and gives our company greater clarity and operational flexibility
  • Deployed energy efficiency programs to help customers lower their energy bills
  • Continued digital grid pilots in the Carolinas and deployments in Ohio
  • Announced five wind projects, which will increase the amount of wind power we operate to nearly 1,800 megawatts by year-end 2012