Products & Services

Power Reliability

We set goals each year to improve power reliability, aiming for fewer outages per customer and shorter outages when they do occur. While we met our 2008 goals, severe weather hampered our results compared to 2007. However, we remained in the top quartile among peer electric utilities in 2008, based on 2007 Southeastern Electric Exchange data (the most recent available). We continue to replace equipment and upgrade our aging transmission and distribution systems to improve reliability.