Melvin Philpot
“We’re helping people and the environment by saving energy.”
Melvin Philpot
Program Manager
Lake Mary, Fla.
LIVING IT
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Energy makeovers

Native Floridian Melvin Philpot does what he loves and loves what he does. A 31-year employee, he comes to work every day with one mission in mind — to help customers save energy and money.

Philpot oversees the Neighborhood Energy Saver (NES) program, which began in Duke Energy’s Florida service territory in 2006.

The NES team provides free home energy makeovers to those who need them most — low-income customers. The service includes the installation of up to 16 energy-saving improvements — from caulking and weatherstripping to compact fluorescent light bulbs.

Philpot and his team also take the time to help customers understand the factors that contribute to high energy bills, and simple things they can do to save — like cleaning their refrigerator coils and turning down the thermostat.

NES is now available to customers in 32 Florida communities. And Philpot walks the talk at home — his townhouse is a model of energy efficiency. He even shared his know-how with neighboring utility Florida Power & Light, which brought its version of the program to his hometown.

“What we’re doing with our low-income neighbors has made our customers, regulators and other utilities look at what we do in a different light,” said Philpot. “Most importantly, we’re helping people and the environment by saving energy.”

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Challenges
  • Keep rates below the national average as we continue to invest in modernizing our system
  • Grow our renewable energy portfolio, despite rising competition from lower natural gas prices
Opportunities
  • Help customers take control of their energy usage and save money through energy efficiency offerings that also benefit the environment
  • Continue to be a leader in building a digital grid network
  • Prepare for increased customer adoption of plug-in electric vehicles
2012 Highlights
  • Deployed energy efficiency programs to help customers lower their energy bills
  • Continued to bring benefits of digital grid technology to customers
  • Completed five wind and three solar power projects, adding nearly 650 megawatts of clean, emissions-free energy to our fleet