Energy efficiency: Responding to customers
We’re hearing customers loud and clear when they say they want to know more about our energy efficiency programs.
Programs vary by state, but together Duke Energy is helping customers lower their carbon footprint and save money.
“My Home Energy Report” provides residential customers with a meaningful look at their energy use compared to similar homes based on age, size, location and heating source. It provides targeted insights to help them take action to reduce their energy consumption. Over the past six years, this program has saved more than 1 terawatt-hour of electricity. That’s enough to fully power 70,000 homes for a year.
In most states, to get that personal touch, the company offers a “home energy audit.” A trained technician visits customers’ homes and gives expert advice on how they can save money.
One customer remarked she had not thought about insulating her attic door. But an uninsulated attic door loses energy 38 times faster than similar ceiling space that is insulated.
Since 2009, the company has provided more than 70 million deeply discounted energy-efficient lighting products through direct order platforms, participating retailers and Duke Energy’s Online Savings Store. Cutting-edge LEDs have become especially popular with customers visiting participating retailers or the Online Savings Store. Customers have purchased 4 million LEDs in the last two years.
Of course, there are many other programs that reflect Duke Energy’s ability to meet customers’ changing energy needs. We will continue our efforts to help customers become even more energy efficient.
Find out more by visiting duke-energy.com/SaveEnergy.