2016 Highlights

  • As of year-end 2016, customer energy consumption and peak demand were reduced by more than 12,000 GWh and 4,800 MW, respectively.
  • Customers benefited from electric rates below the national average in all customer classes and all service areas for the third consecutive year.
  • During 2016, the Duke Energy and Piedmont Natural Gas Foundations contributed $33.5 million to our communities.

Challenges & Opportunities

  • Relentlessly pursue our goal of achieving and sustaining top quartile customer satisfaction, placing the customer at the center of everything we do.
  • Invest $25 billion over the next 10 years to create a more modern, smarter energy grid that is also more resilient and better prepared for severe weather events.
  • Continue to work with stakeholders to identify positive outcomes to issues important to our communities.